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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Waited almost 30 minutes and left without secured credit card
- Refinance promised in 90 days still open after five months
- Refinance delayed for months by wrong paperwork, false tax lien
- Money missing two months, case sent to IT six times
- Unrecognized Visa purchase made February 7 on bank statement
- Stranded in Guam, 20-minute hold and no urgent cash withdrawal
- Card closed and late charges despite returned statements
- Mortgage payment error unfixed, causing late fees and delinquency
- Dormant funds claimed sent to Illinois Treasurer, not found
- Survey job check scam: overdrawn after Western Union wires
- Escrow missing after refinance and billed again for taxes
- Unrecognized 97 USD ClickBank charge on credit card
- Refinance sold with promised rate and fee that never came
- 0% transfer rate raised to 29.9% after two-day-late payment
- Fee refund promised, then account closed after fraud disputes
- Payment plan refused after 30 years as cardholder
- Bank gave false information, refused to own its mistake
- Checking account blocked, direct deposit held for documents
- $20 monthly fee and 15K minimum added to no-fee checking
- Cheque for Rs 11050 couriered to a stranger in Hyderabad