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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Principal Rose to $306,000 After a Denied Federal Modification
- Disputing a Faulty Transaction Took Over a Month of Calls
- Modification Approved by Phone, Then Default Notice Arrived
- Second Mortgage Charged Off While Trial Modification Was Pending
- Credit Shield Premiums Charged With Insurer Identity Concealed
- Grand Street Branch Refused Withdrawal for Two Hours
- Refusal to Close Stroke Patient Father's Unused Card Account
- Account Closed After Heart Surgery Overdraft, Refund by Mail
- Chicago Branch Service Manager Ricardo Earns Praise
- Refinance Declined but Credit Card Charged Without Authorization
- Debit Card Charged $200 for Secured Card Application
- Card Paid Off as Promised but Bills Kept Coming
- HAMP Modification Denied and Short Sale Threatened
- Interest Charged Despite Paying Full December Statement Balance
- Account Closed and Rate Raised to 24.99% After Rate Notice
- Business Class Ticket Downgraded to Economy After Taiwan
- Credit Card $20 Late Fee Refused After Payment Glitch
- Thirteen Months of Modification Talks, Four Loan Officers
- House Foreclosed and Sold Back to Bank, No Prior Notice
- Five Months of Refinance Promises Ending in Loan Denial