Complaint / Review
Citi Bank NA
Business Class Ticket Downgraded to Economy After Taiwan

I purchased an online Business Class airline ticket on China Airlines from Saigon to Los Angeles. I flew Business Class from Saigon to Taiwan.

When I tried to check in for the flight to Los Angeles, China Airlines said the ticket was business class from Saigon to Taiwan and economy class from Taiwan to Los Angeles. If I wanted to continue in Business Class, I would have to pay about $500.00.