I asked Sears for a call from their Collection Dept when I lost my job and became a victim of Identity Theft in 2007. Sears never contacted me. After numerous letters (of which I have copies), I made my own letter to Sears, setting out what I owed and when and how i would pay it off. They had 30 days to contact me if they did not accept my agreement. I fulfilled the plan as I said I would, then sent them a letter indicating I was "paid off as promised." They continued to send me bills and file against my credit. When I faxed all I had done in dealing with Sears to Equifax Credit, they removed Sears from my Credit Report, and sent a letter to Sears indicating such. Sears still continues to hound me, using cheap tactics, like having other collections companies call me@ work declaring they will sue me. I wish they would because I have proof to back up all I have been through with them.
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