Complaint / Review
Sears - Citibank
Card Paid Off as Promised but Bills Kept Coming

I asked Sears for a call from their Collection Dept. when I lost my job and became a victim of identity theft in 2007. Sears never contacted me. After numerous letters (of which I have copies), I wrote my own letter to Sears, setting out what I owed and when and how I would pay it off. They had 30 days to contact me if they did not accept my agreement.

I fulfilled the plan as I said I would, then sent them a letter indicating I was "paid off as promised." They continued to send me bills and file against my credit. When I faxed all I had done in dealing with Sears to Equifax Credit, they removed Sears from my credit report and sent a letter to Sears indicating such.

Sears still continues to hound me, using cheap tactics, like having other collection companies call me at work declaring they will sue me. I wish they would, because I have proof to back up all I have been through with them.