We have been in "negotiation" with Citimortgage for 13 months over a loan modification. They have changed the loan officer four times, make it impossible to have our attorney speak with them, and have ruined our credit.
My advice is to file a complaint with the Office of the Comptroller of the Currency. If the OCC receives enough complaints, they may act on it. I am wondering why no one has launched a class action lawsuit. They received the biggest amount of bailout money. It is time for them to pay up!
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