Usacomplaints.com » Business & Finance » Complaint / Review: CITI Cards - Interest Charged Despite Paying Full Statement Balance. #554520

Complaint / Review
CITI Cards
Interest Charged Despite Paying Full Statement Balance

I got a bill for Dec from CITI and it had a new balance of *, *.* due by 1/9. I paid exactly *, *.* and they got it 12/30. Now I am getting a bill for 34.44 and citi said it is for interest. I called their call center and went around for about an hour with them. They told me that they charged interest daily on the amount. I asked what I should have paid on dec bill so I would have paid them in full and they told me *, *.* I told them that is what I paid. The rep finally said yes there should be no charge but there is nothing she can do she can not credit financial charges so I just have to pay it. I don't want to pay what I don't owe and I want this over and done with this company



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