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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Told to Skip Minimum Payments, Then Hit With Late Fees
- Rs 6800 Cheque Never Debited, Then Interest Charged
- Overdraft Fee on Never-Used Account, Closed After Five Days
- Bill of $8,758.12 for Windstorm Insurance We Declined in Texas
- Ten-Year Customer Charged 25 Percent After One Late Payment
- Life-of-Balance Transfer Promotion Rate Changed, No Paper Proof
- Rate Hike to 29.99% After Ten Years of On-Time Payments
- Trial Modification Payments Never Posted, Credit Score Dropped
- Unreturned Calls and Lost Paperwork on Loan Modification
- Online Payment Disappeared and Late Fee Charged
- Account Closure Delayed by Repeated Notarization Requirements
- Second Mortgage Modification Denied After Four-Month Runaround
- Debit Card Unusable for Over a Year Despite Ten Calls
- Trial Modification Payments Made but Delinquency Notice Received
- HELOC Credit Limit Cut Without Notice From $218,000 to $128,000
- Platinum Card APR Raised to 30% Despite On-Time Payments
- Rate raised from 5% to 29.99% and weekend collection calls
- Card rate raised to 29.995% and account closed twice
- Foreclosure during loan modification talks on a Freddie Mac loan
- Reversed insurance charge still shows as late on credit report