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CenturyLink (Lumen)
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COMPLAINTS432
VERIFIED PHONE800-244-1111
LAST CHECKED2026-10-06
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 432 historical complaints about CenturyLink (Lumen), published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Overbilling, misquoting price
- Fraud and cheating
- Sells you private information USA
- They sell your private information: address and phone numbe
- ESBI Residential Email NO I don't want to bundle with you!
- EMBARQ'S telephone bill SCAM on previous customers
- Cancelled a circuit order before installation and a 30 day contract "grace period". Qwest claims I will still owe $660 for a tariff charge
- Threatned to cancel dsl by certain date, and didn't and then charged me for two more months C
- Free TV not so Free
- Communications prevents customer from leaving, hides management
- This is not my bill
- DSL Bait and Switch: Offers 3mbps until you sign up then only 1.5mbps
- Poor customer service
- Charged $14.95 for ESBI service which I did not request
- Charges for static noise on home phone
- No delivery
- Qwest gave us poor and rude service for 1.5 years and are in trespass on our property. Don't let them have an easement on your property
- They are Not honoring the agreed fixed price on the bundle package spend hours on the phone to recieve refunds and then told no more refunds, have different price for all long distance than other Idaho customers. Spokane
- False Billing
- They lied to me