Independent profile — not affiliated with CenturyLink (Lumen)
CenturyLink (Lumen)
← Back to the full CenturyLink (Lumen) profile
COMPLAINTS432
VERIFIED PHONE800-244-1111
LAST CHECKED2026-10-06
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 432 historical complaints about CenturyLink (Lumen), published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Poor Customer Service, FLORIDA
- Awful tech service and billing service
- Wireless Reported me to collection agency after 7 years Phoenix
- Quoted me a price for service before ordered, then charged 43.00 more when connected
- Fraud and cheating
- Qwest just wants money not customers service
- Threats, Discrimination, fraudulent billing, opt out class action type nonsense, discrimination / laughing re. Endanger life, refusal to provide legal dept contact info., Thanksgiving eve disconnection threats, extortion
- Assigned business telephone number for residential
- And esbi. Your Qwest bill might have an extra rip off included!
- Over billing on dsl service every time
- Disreputable Company!
- Repeated Billing for non-existent account, No credit for disconnected service
- Bad service
- Billing/deceptive practices
- EMBARQ / Residential Service And Allied Interstate Home phone company allowed unrequested and unauthorized '3rd party SLAMMED billing, MULTIPLE TIMES, resulting in terminated service
- Cheats
- Unhappy customer - long distance phone service
- Poor service
- Price for life Beware
- Awful customer service