Usacomplaints.com » Telecommunications » Complaint / Review: Qwest - Charges for static noise on home phone. #327422

Complaint / Review
Qwest
Charges for static noise on home phone

I heard a loud static noise on my home telephone. Qwest Technical Support ran a test on my phone line and said that it was a short in the line on the outside of the house. They then told me they could fix it but were going to charge me $85.00 to fix it. I told them that was rediculous. I am paying them for a service and they want me to pay for the repair of an outside phone line? I canceled my service immediately and will never do business with them again.


Offender: Qwest

Country: USA   State: Arizona   City: Phoenix
Site:

Category: Telecommunications

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