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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Cancelled card kept open with membership and late fees
- Lost payment, harassing calls, and calls after refinance
- Hidden $60 membership fee and late fees on unused card
- Fees and calls blocked account closure after payoff
- Reported past due after account closed with credit balance
- Dealer financing with high interest left owner upside down
- Interest raised to 11% after one day late payment
- Fine print on 9.9 percent transfer offer causes over-limit fees
- Over-limit fees from disputed charges harmed credit
- Credit Inform subscription billed repeatedly after cancellation
- 2.99% balance transfer rate became 9.99% after transfer
- Fees keep growing on $500 limit account reported paid as agreed
- Harassing calls and repossession threat during disability and bankruptcy
- Online payment of $50 missing from account statement
- Settled account claimed again years later
- Late fee on top of over-limit charge, $600 owed on $300 limit
- Late fees on time payments and constant calls after trade-in
- Interest threatened after car total loss and hardship request
- Over-limit fees when online fee exceeded remaining credit
- Written-off $350 balance now $950 on repayment card