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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Collections Letter Over $3.88 Balance That Grew With Fees
- Cancellation Request Ignored While APR and Late Fees Kept Billing
- Unauthorized Insurance Charges and Garnished Wages on Old Card
- Late and Over-Limit Fees Charged After Card Cancelled Over Annual Fee
- Billed Monthly for Card Never Used After Account Closure
- Fees Inflated Balance and Closure Letter Followed by Late Charges
- Collectors Called 18 to 20 Times Daily and Disclosed Debt to Relative
- Online Payments Debited Instantly but Funds Unavailable for Days
- Account Closure Ignored, Collections Calls and Late Fees Continue
- Charged Two Late Fees After Website and Phone Payment Problems
- Overpaid Settled Debt, Payments Never Forwarded, Balance Still Claimed
- Bogus Late Fees on Closed Account Sold to Collectors
- Disability insurance claim approved but fees exceeded credit limit
- Closed account still accrued fees and late charges
- Delinquent $941 account reported though no account was ever opened
- Car sold by police after registration error and loan still reported
- Closed account billed renewal fee, past due fee, and collection notice
- Deferment letters delayed then car repossessed at work
- Over-limit fees on multiple cards and disabled veteran wants cards combined
- Warning not to sign up with this company