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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Monthly Maintenance Fee Added After Five Years of Free Account
- Fee Waiver Applied Late, Account Reported Past Due, Four Accounts Cancelled
- Misapplied Auto Loan Payments, Falsified Records and Daily Harassing Calls
- Statements Never Sent and Mailing Address Excuses Contradicted
- Closed Account Reopened Through Payment Protection Plan, Collection Letter Received
- Accounts Kept Open After Closure Request and Fees Still Added
- Account Charged $112 Extra and Cancellation Required $412 Upfront
- Debt Claim Without Evidence, Disputes Ignored, 20.8% Interest Charged
- Checks by Phone Returned and Account Treated as Fraud After Deposit Error
- Interest Rate Raised to 26.74% After One Late Payment
- Statements Not Sent Twice, Late Fees Added, Card Cancelled
- Small Balance Grew to Over $1000 in Collections, Bank Account Debited
- Good Credit History Not Reported After Closing Account, Letter to CEO
- Transferred Account Balance Disputed With Collection Lawyer
- Insurance Partner Never Paid Full Minimum Payments During Claims
- Payment Protection Fees Not Waived During Disability and Unemployment Claims
- Credit Card Issued at Age 15 Now Hurting My Credit
- Lender Had Insurance Deductible Changed Against Signed Disclosure
- Excessive Collections Calls and $800 Interest on Closed Account
- Payment Protection Plan Not Honored During Unemployment, Forms Lost