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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Interest Charged Despite Full Payment on Due Date
- Late Fee Charged After Express Mail Payment Sent From England
- Settlement Terms Included New Card but No Follow Through
- Fees Charged After Card Was Paid Off and Closure Requested
- Late Fees Charged Despite Mailing Payments Well Before Due Date
- Annual Fee Not Removed Despite Promises From Three Representatives
- Billed for Credit Card Never Received, Then Account Suspended
- Unknown Accounts on Credit Report, Collectors Called, No Proof Provided
- Late Fee Charged Despite Early Payment, Representative Laughed and Hung Up
- Credit Limits Reported as Zero, Lowering Credit Scores
- Paid Off Two Accounts Four Times and Now Billed a Fifth Time
- Settled Account Still Pursued for More and Wrongly Marked Deceased
- Collectors Placed 18 Calls in One Morning Without Identifying Themselves
- Auto Loan Paid Off but Car Title Not Sent for Months
- Air Fare Offer of 9000 Points Per $100 Not Honored
- Advertised Air Travel Miles Multiplier Not Honored
- Inflated Late and Overlimit Fees After One Missed Payment
- Reported to Collections for a Card I Never Owned
- Late and Over-Limit Fees After Promotional Balance Transfer Offer
- Hidden Fees and Penalties Inflated Balance on Second Card