I have been a customer of CapitalOne for approximately 7 years. My interest rate was under 10%. Evidently, CapitalOne - who has decreased the time given for payment receipt - did not receive a payment from me on the due date. My credit limit was raised from less than 10% to 26.74%!!! Even after I paid a late fee!!! When I called to complain and tell them to cancel my card, they offered me a lower rate, but still well above the original interest rate.
I have a confirmation code for the cancellation of my account, which is paid in full. I will never knowingly do business with capitalone ever again!!!
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