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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Credit Report Checked 43 Times in Two Years Without Consent
- Fraudulent Monthly Charge and Late Fee Credit Not Fully Applied
- Lost 106,000 Miles After Being Told Cancelling Would Keep Them
- Late and Over-Limit Fees Added After Paying Off $500 Card
- Cancelled Card Forced New Online Account and Wasted Six Hours
- Due Date Moved Wrong Way and EFT Payment Held, Constant Calls
- Collector Called Constantly and Told Me My Toddler Should Get a Job
- Slow Refund of $5,000 Credit Balance Requires Written Request
- Looking for Phone Number to Reach Bank About My Account
- Car Repossessed and Not Released After Payments and New Insurance
- Check Written for $500 Cleared for $1,500, Refund Delayed
- Over-the-Limit Fees Charged Monthly After Account Frozen
- Over-Limit Fees Charged Despite Website Showing Available Credit
- Cash Rewards Redemption Never Credited After Weeks
- Payment Applied to Fees and Customer Called a Liar
- Told Payment Was Late Despite Proof Electronic Draft Was Received
- Credit Card Advertised With Miles but None Earned on $26,000 Spent
- Widow Cannot Refinance or Return Car After Husband Died
- Auto Loan Payments Misapplied, Constant Collection Calls on Current Account
- Balance Transfer Offer Said $7 Per $1000 but Charged $330