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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Held Payments, Late Fees, Unexplained Rates and No Live Agent
- Charges From Credit Service Kept Posting After Card Closed
- Car Repossessed Though Father's Payments Were All Made
- Paid and Settled Same Account Twice, Collector Still Calling
- Account Written Off but Still Charged, Balance Grew to $2,200
- Electronic Payment Not Credited on Due Date, Late Fees Charged
- Disputed Account I Never Opened Remains on Credit Reports
- Payments Posted After Due Date Despite Mailing Ten Days Early
- Auto-Withdrawals Continued After Account Closed, Causing NSF Fees
- Late Fees Charged After Payment Misapplied to Wrong Account
- Auto Loan Deferral Agreement Not Honored by Collectors
- Ultra Miles Card Paid 1 Mile Per Dollar Instead of 2
- Charged $300 Activation Fee on Card Never Used
- Payment at 3:01 PM Charged $35 Late Fee and Phone Payment Fee
- Collectors Contacted Employer's Husband and Called Employer at Home
- Balance Transfer Rate Quoted at 2.99% Became 10.42%
- Electronic Payments Not Posted on Time, Late Fee and Credit Damage
- Unauthorized $1200 Debit Overdrew My Bank Account
- Over-Limit Fees Caused by Their Own Fees, Plus Calls to Business Line
- Unauthorized Charges Keep Appearing on Cancelled Card