My husband died the 5th of april I called capital one & told them I couldn't pay for the car anymore. They said if I send it back that they would auction it off & I would be responsible for the gap. I told them that I am on a fixed income. The manager I talked to said we discourage people returning the cars but we don't refinance here at capital one & thats all I can do for you. Which was basically nothing.
I told him I know finance companys work with their clients why wont you? He said sell it on consignment while making your payments. I've tried everything but now that hes gone I can't get refinancing. Nobody will take over payments. I owe more than it's worth & if I could make the payments I wouldent have called him in the first place. Capital one won't help widows.
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