My husband died the 5th of April. I called Capital One & told them I couldn't pay for the car anymore. They said if I send it back that they would auction it off & I would be responsible for the gap. I told them that I am on a fixed income. The manager I talked to said we discourage people returning the cars but we don't refinance here at Capital One & that's all I can do for you. Which was basically nothing.
I told him I know finance companies work with their clients why won't you? He said sell it on consignment while making your payments. I've tried everything but now that he's gone I can't get refinancing. Nobody will take over payments. I owe more than it's worth & if I could make the payments I wouldn't have called him in the first place. Capital One won't help widows.
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