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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Payments applied to a lowest rate balance first
- Garnishment summons for $6,395.57 after bank account was garnished
- Balance transfer never processed despite repeated calls and promises
- Cash deposit missing from checking account after bank transition
- Five unopened accounts charged off on our credit reports
- Sued despite class action settlement barring suits against California cardholders
- Reported as charged off despite agreed payments and accepted settlement
- Title not released after loan payoff, lien unexplained for 4 months
- Promised 9% fixed rate raised to 26% with new annual fee added
- Unauthorized $80,000 charge still on my credit report
- Asking for refund of the annual membership fee on new card
- Misleading balance transfer terms, long holds and poor call center service
- Identity theft charges blamed on me and 72 calls after stop letter
- Ex-wife opened card in my name and account number is withheld
- Over-limit fee charged after interest pushed balance past limit
- Suspicious repeated calls asking for checking account number
- Account opened in my name at an address I never lived at
- Blank check loan refused after dealer purchase, leaving a hot check
- Unwanted add-on charges kept billing after repeated cancellation requests
- Harassing phone calls they admit are intentional