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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Card suspended over a missed $3.76 payment after twelve years as customer
- Credit report shows nine applications I never made
- Misleading, rude and inefficient service, never again
- Payment due date changed without notice, then late and over-limit fees
- Dispute closed as time expired after repeated form requests
- Application rejected after five lenders pulled my credit report
- Cheques cashed but not credited, now sent to collection agencies and IRS
- Finance charge after second check was not credited, rude supervisor
- False and inflated information reported to all three credit bureaus
- Old Chapter 7 account reported as recent charge-off, costing credit score points
- Non-stop collection calls after paying deferral fee for March payment
- Cannot get account number for $6000 money market account
- Fraudulent $80,000 charge on a $300 limit card never removed from reports
- Deferred payments produced a surprise demand near end of auto loan
- Collection for remaining balance on repossessed car while on disability
- Promised life-time APR of 6.9% raised to 13.9%
- Annual fee and interest pushed balance over limit, then over-limit fee charged
- Membership fees charged on a card never sent or activated
- Offered low interest balance transfer 5.99% then switched to 28.15%
- Late fee and over-limit fee charged after payment posted next day