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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Financing charges billed on 12-month 0% loan after processing fee
- Late fee and overlimit fee after payment posted six minutes late
- Collection calls and letters continue after closed account dispute
- Business credit card debt reported on personal credit after settlement offer
- Charged $39 over-limit fee for $0.07 over limit
- Annual fee billed before the credit card was activated
- Car paid off but title never received and no response
- Interest rate doubled from 9% to 17.9% after ten good years
- Penalty rate of 19.9% imposed for being three days late twice
- Payment returned over account number error, account suspended
- Dispute handled only by overseas representatives who could not understand me
- Joint and savings accounts overdrawn after statements never provided
- Rate raised from 14.1% to 25.9% despite bank bailout funds
- Unknown auto loan entry on credit report I never opened
- Rates raised 30% without cause and customer service stonewalling
- Hard to cancel card with annual fee and overseas customer support
- Rude support and unexplained balance after payoff payment
- Promised $100 credit removed and refund check never arrived after payoff
- Promised 0% balance transfer was never available, charged 15.9%
- Charged for safety plan without my permission