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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- APR Tripled From 4.9% to 15.9% Since May
- Interest Rate Raised to 22% After Holiday Payment Delay
- APR Jumped From 9.9% to 17.64% After 10 Years
- Fixed Rate Raised From 10.9% to 17.9%
- Assessing late fees when you pay on time
- Representatives Disconnected Three Times on New Account Call
- Four credit cards led to fees, lawsuit, liens and wage garnishment
- Disputed Capital One account on credit report that I never opened
- Cash advance rate raised to 24.99% making balance hard to pay down
- Credit card agreement change defines issuer to include agents and assignees
- Daily calls and emails despite extra payments made twice monthly
- Court judgment and seized heating credit after disability insurance fell short
- Account not cancelled despite four requests after payoff
- Collection agency demands $500 more on old settled account
- Online banking account could not transfer money or withdraw online
- Daily calls from overseas representatives over payment a few days late
- Surprise annual fee and late fee on card never received
- Address change not recorded, account sent to recoveries
- Late fee charged for a payment made three days too early
- Stopped-payment check processed anyway after account paid in full