Usacomplaints.com » Business & Finance » Complaint / Review: Capital One - Rates raised 30% without cause and customer service stonewalling. #512717

Complaint / Review
Capital One
Rates raised 30% without cause and customer service stonewalling

Capital One will not work with their customers and stonewalls them at every turn. Even when the issue is of their own doing. Their customer service is slow and rude to say the least. I would recommend not using their service based on my experience and lack of trust I have in them. They have raised my rates on my loan th 30% with out due cause. That is outrageous in my opinion. Consider yourself warned, don't do business with Capital One.



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