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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Unauthorized TV-offer mop charge on credit card not stopped
- Debit card purchases allowed on negative balance, four overdraft fees charged
- Paid off $599.27 collection amount, then billed $595.72 again
- Payoff check applied to credit card instead of personal loan, refund delayed
- Online payment rejected and 30-dollar fee charged when phone lines closed
- Late fee of $29 on $2.18 bill paid nine days early
- Interest still added after judgment of $800, balance now $1400
- Minimum payment amount changed without notice, then late fees charged
- Credit report entries older than seven years should be removed
- Over-the-limit fees despite promised credit limit increase, now sued
- Interest and fees after $3 short payment forced home refinance
- Late fee charged on early payments and minimum payment raised
- Chargeback dispute denied over missed 60-day deadline despite repeated forms
- Auto loan transferred to Ascension Capital without notice despite on-time payments
- Over-limit by $5 and $2 reported to credit bureaus
- Unauthorized charges billed again after credit was issued
- Late fees and 29.4% rate after 15 years of faithful payments
- Sweepstakes check of $4993 sent as partial payment of a fake award
- Hardship program denied because of income and debt requirements
- APR raised above 22% and notice claimed mailed but never received