Best Buy Reviews & Complaints

Reviews & Complaints on USAComplaints

1,950 complaints on USAComplaints, including 4 published in the last three years.

• Salesman promised $350 in rebates but store gave only a $100 formPublished Jul 23, 2003 · Historical consumer allegation
• Rebates denied with excuses and complaints ignored past interest-free periodPublished Jul 20, 2003 · Historical consumer allegation
• Open-box router priced wrong and manager rude about missing instant rebatePublished Jul 20, 2003 · Historical consumer allegation
• Virgin Mobile phones never activated and manager called me namesPublished Jul 18, 2003 · Historical consumer allegation
• Laptop warranty refused to cover monitor failure after three monthsPublished Jun 30, 2003 · Historical consumer allegation
• Online movie order not received, refund delayed and form requiredPublished Jun 29, 2003 · Historical consumer allegation
• Store refused best price guarantee refund after cheaper camera foundPublished Jun 21, 2003 · Historical consumer allegation
• Camcorder rebates misrepresented, defective unit, rude service and failed repairsPublished Jun 15, 2003 · Historical consumer allegation
• Router return refused at 33 days despite perfect condition and receiptPublished Jun 7, 2003 · Historical consumer allegation
• Open-box CD player warranty repair took weeks, only store credit offeredPublished May 31, 2003 · Historical consumer allegation
• Online phone order shipped after cancellation attempt, shipping fee not refundedPublished May 31, 2003 · Historical consumer allegation
• Store manager treated me as thief over missing video card softwarePublished May 25, 2003 · Historical consumer allegation
• Paid $19.99 for unneeded Windows XP service pack optimizationPublished May 20, 2003 · Historical consumer allegation
• Salespeople ignored me at three stores while shopping for home theaterPublished May 20, 2003 · Historical consumer allegation
• Phone return refused without original receipt after hours of callsPublished May 19, 2003 · Historical consumer allegation
• Service plan hard drive repair refused unless computer sent away for weeksPublished May 1, 2003 · Historical consumer allegation
• Maxtor hard drive rebate application lost and unpublished appeal deadlinePublished Apr 30, 2003 · Historical consumer allegation
• Computer problems under extended warranty and nobody returns callsPublished Apr 23, 2003 · Historical consumer allegation
• Computer kept failing after four store visits; warranty refund reducedPublished Apr 18, 2003 · Historical consumer allegation
• Employee alleges defective returns resold and service plans pushed on customersPublished Apr 16, 2003 · Historical consumer allegation