Best Buy Reviews & Complaints

Reviews & Complaints on USAComplaints

1,950 complaints on USAComplaints, including 4 published in the last three years.

• Two-year refrigerator warranty gave two-week service wait and no food reimbursementPublished Apr 16, 2003 · Historical consumer allegation
• Sealed portable hard drive box held used alarm clock, refund refusedPublished Apr 15, 2003 · Historical consumer allegation
• Service plan promises false, camera repaired six times, no refundPublished Apr 13, 2003 · Historical consumer allegation
• Charged sales tax on tax-free Energy Star refrigerator purchasePublished Apr 8, 2003 · Historical consumer allegation
• Cell phone rebate refused on claim that fax was latePublished Mar 30, 2003 · Historical consumer allegation
• Rebate paperwork reported never received for CD-RW drivePublished Mar 25, 2003 · Historical consumer allegation
• Wrong memory sold for computer and mail-in return refusedPublished Mar 16, 2003 · Historical consumer allegation
• Another valid monitor rebate not paid, UPC stickers removed from boxesPublished Mar 15, 2003 · Historical consumer allegation
• PS2 replacement voucher delayed for weeks, extended warranty runaroundPublished Mar 9, 2003 · Historical consumer allegation
• Online CD order never arrived and two-day shipping fee not refundedPublished Mar 7, 2003 · Historical consumer allegation
• Computer rebate rejected as returned, resubmissions lost repeatedlyPublished Mar 5, 2003 · Historical consumer allegation
• Rebate forms reportedly lost in mail after careful submissionPublished Mar 5, 2003 · Historical consumer allegation
• Rebates denied as outside offer period though one is still activePublished Mar 4, 2003 · Historical consumer allegation
• Extended warranty refused replacement for repeatedly failing Compaq computerPublished Mar 2, 2003 · Historical consumer allegation
• Rebate check mailed to wrong address and cashed, rebate center evasivePublished Feb 26, 2003 · Historical consumer allegation
• Samsung monitor $40 rebate never arrived after eight weeksPublished Feb 21, 2003 · Historical consumer allegation
• Satellite rebate check cashed by someone else, no answers givenPublished Feb 21, 2003 · Historical consumer allegation
• Extended warranty not honored by store during first yearPublished Feb 21, 2003 · Historical consumer allegation
• 57-inch HDTV screen failed, parts on backorder, replacement deniedPublished Feb 19, 2003 · Historical consumer allegation
• Remote starter did not work and removal refund was reduced by feePublished Feb 17, 2003 · Historical consumer allegation