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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Used HP computer sold in sealed box with prior customer files
- Online receipt deemed invalid for flash drive rebate
- Broken TV exchange refused despite store return promise
- Charged $192 for DVD drive replacement and simple cleaning
- Broken plasma TV exchange authorization never provided
- Store bucks refused at checkout for game purchase over daily limit
- Laptop extended warranty repair denied after repeated overheating
- LGE refrigerator failed twice and replacement process dragged on
- Gateway notebook purchase dispute over mislabeled video card and fees
- Projection TV lamp repair delayed two weeks despite service contract
- Two computer bundles rebates denied after salesman assured all valid
- Frank Sinatra CD set had no Sinatra and exchange refused
- Used HP Pavilion sold as new with previous owner files
- Comcast promotion rebates and service credits denied at store
- Young America rebate rejected despite receipt being enough
- Notebook returned after three days with restocking fee and charges
- Notebook returned within hours charged $187.50 restocking fee
- Online computer package order canceled after other parts shipped
- Laptop held for three months while extended warranty runs out
- Extended warranty on two plasma TVs not honored after six weeks