Best Buy Reviews & Complaints

Reviews & Complaints on USAComplaints

1,950 complaints on USAComplaints, including 4 published in the last three years.

• Defective PSP exchange refused despite warranty purchasePublished Dec 30, 2005 · Historical consumer allegation
• Camcorder failed on Christmas morning and restocking fee chargedPublished Dec 26, 2005 · Historical consumer allegation
• Online order charged in full but items not in stock at storePublished Dec 22, 2005 · Historical consumer allegation
• Customized Sony Vaio system lost after restore and warranty deniedPublished Dec 20, 2005 · Historical consumer allegation
• Repeated problems with HP Media Center computer and rebatesPublished Dec 19, 2005 · Historical consumer allegation
• Xbox release line chaos after police ordered customers to leavePublished Dec 18, 2005 · Historical consumer allegation
• Snowy picture on LCD TV after multiple failed service visitsPublished Dec 18, 2005 · Historical consumer allegation
• Phone service plan denied for hinge break called abusePublished Dec 8, 2005 · Historical consumer allegation
• Car stereo installation quote far above advertised pricePublished Dec 2, 2005 · Historical consumer allegation
• Laptop return charged $250 restocking fee after window-closing faultPublished Dec 1, 2005 · Historical consumer allegation
• Bucks coupons only usable in one to three dollar amountsPublished Dec 1, 2005 · Historical consumer allegation
• Online camcorder order canceled as special price was in-store onlyPublished Nov 28, 2005 · Historical consumer allegation
• Largest computer bundle rebate rejected due to store SKU errorPublished Nov 23, 2005 · Historical consumer allegation
• Product replacement plan voucher slow after stereo CD jamPublished Nov 21, 2005 · Historical consumer allegation
• Sony Vaio laptop failed after repair needing new motherboardPublished Nov 19, 2005 · Historical consumer allegation
• Carpet cleaner return policy omitted check refund delayPublished Nov 19, 2005 · Historical consumer allegation
• Online order shipped to old address and refund runaroundPublished Nov 18, 2005 · Historical consumer allegation
• Rear panel crack and cut wire after audio installationPublished Nov 16, 2005 · Historical consumer allegation
• Router rebate split into four slips, three never paidPublished Nov 14, 2005 · Historical consumer allegation
• Camera return charged restocking fee despite extended warranty purchasesPublished Nov 11, 2005 · Historical consumer allegation