Best Buy is deceptive and misleading... I purchased a Notebook computer at 1:13pm 8/20/05 returned it at 7:00pm 6 hours later...
The salesman and cashier both told me I had 14 days to return it in... I returned because I was having problems with it... I was told that I would have too pay a $187.50 restocking fee for opening the box...
I asked why and was told on the back on the receipt that it stated a 15% restocking fee on Notebooks... What it states is... Quoto... RESTOCKING FEE Unless defective a restocking fee of up to 15% may be charged on Notebooks...
UP TO 15% MAY BE CHARGED ON OPEN NOTEBOOKS... But not etched in stone...
Too charge me or anyone else $187.50 for a restocking and item that was returned in 6 hours because it was opened is stealing... They are not disclosing the true refund policy... Until you return... If the salesman and cashier had of told me about the restocking fee I would not of bought it and went else where...
I signed the electronic signature processor... And then was handed a receipt that has the disclosure on the back in fine print... I didn't realize the deceptive practices of Best Buy until now...
If anyone else has experienced this please contact your State Attorney Generals Office and report Best Buy's deceptive practices and tell everyone you know too buy else where... Also maybe a class action suit might be in order...
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