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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Unauthorized Bundled Charges Added to Basic Plan Bill
- Billed $1,054 on Collection for DSL Cancelled in 2003
- Unexplained Extra Charges Despite Unlimited Local and Long Distance Plan
- Second $50 Rebate Gift Card Never Received Despite Resubmission
- Go Phone Coverage Lost After Cingular Takeover, Still Billed Monthly
- $200 DSL Cancellation Fee Charged Despite Promises It Would Be Removed
- Long Distance Plan Change Slammed International Carrier, Billed $4.20 Per Minute
- Account Linked to Stranger's Account, Cannot Add Prepaid Funds
- $50 Rebate Unpaid After Months and Many Unhelpful Calls
- Bank Account Charged Twice $146.36, Company Denies Authorizing
- Poor Reception Nationwide and Most Lost Connections of Any Carrier
- Roaming Bill and Plan Change Led to Collections After Four Years
- Collection Lawsuit Threats Over $286 Final Phone Bill
- Will not honor prepaid phone cards through Dec. 31 as stated
- Account Opened by Identity Thief Still Hurts Credit Report
- Charged $85 for Repair of Outside Box the Company Maintains
- Charged $58 for Service Call That Never Happened
- Prepaid Account Minutes Cut Off When Balance Falls Below $5
- Promotion Reward Required Existing Internet Line Not Disclosed at Signup
- Insurance on Two Phones Denied Each Time a Replacement Was Needed