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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Charged $233 for 888 Number Use Despite Unlimited Dial-Up Plan
- Wireless Internet First Bill Was $640, Only $250 Refund Offered
- Upgrade Offer Withdrawn After Question About Service Tracking
- Phone Card Rate Changed After Purchase, 5 Minutes Deducted Per Call
- Call Center Employee Gave My Information to Identity Thief
- Call Center Worker Used My Debit Card Information for $1,600 Charges
- Brand New Phone Died, No Signal, Dropped Calls
- Constant Dropped Calls and Muffled Audio Despite Advertising Claims
- Refund of Large Accidental Electronic Overpayment Denied
- Promised Refund Never Sent After Four Months of Waiting
- Online Phone Order Arrived Late, Store Refused Exchange Within 30 Days
- Credit Refused for Returned Phones, Phones Not Given Back
- Five Defective Phones in a Year, Replacement Is Only Solution Offered
- Collection Letter for Cingular Account I Never Opened
- Extra Line Wrongly Charged for Four Years on Family Plan
- Cell Service in College Town Is Roaming Only Despite Coverage Promise
- DSL Rebate Never Received and Now Expired
- Refused to Cancel Contract After Rate and Term Changes
- Overseas Call Center and Repeated DSL and Long Distance Order Errors
- Sales Clerk Sent Me to Wal-Mart for Cheaper Cell Phone