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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Rebates of $260 Delayed Six Months After Bundle Signup
- Charged Disconnection Fees After Faulty Phones and No Campus Reception
- Account Opened in Error Left on Credit Report, Payment Not Refunded
- Fiber Optic Installation Blocks All DSL Providers Except BellSouth
- Roaming Charges Billed Despite Nationwide Plan and Wrong Charges
- Rollover Minutes Taken Back When Plan Is Changed
- Text Message Rate Increase Should Allow Contract Cancellation Without Fee
- Poor Service and Refused Release From Contract Despite Three BBB Complaints
- Prepaid Calls Keep Dropping After About 1 Minute 50 Seconds
- Rural Customer Barred From Upgrading Switches to Go Phone SIM
- Billed $78 for First Two Months of $48 Plan
- $49.99 DSL Modem Rebate Still Unpaid After Several Calls
- Taxes and Recovery Fees Billed on Add-a-Phone Line, Billing Never Fixed
- Phone Bill Escalated to $560, Then Sent to Collections
- Small Data Charges Appear Monthly for Internet Use Never Done
- Insurance Refused to Cover Broken Phone With Manufacturing Defect
- $50 Rebate Never Paid After Months of Status Checks
- Told Text Messaging Was Unlimited, Then Billed $794
- Early Termination Fees Charged After Promise of Penalty-Free Changes
- Charged for Movie Package Not Wanted, Then Sent to Collections