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American Home Shield Reviews & Complaints
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REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Every Claim Denied in Two Years Under Properly Maintained Clause
- Repair Left Air Conditioner Destroyed and Blamed on Poor Maintenance
- Wrong Size Water Heater Delivered and Pan Not Replaced, Overcharged
- Replacement Water Heater Had Shorter Warranty Plus Hidden Permit and Disposal Fees
- GFCI Outlet Problem Declared Improperly Installed After Two Electricians and $55 Fee
- Air Conditioner Repair Denied Over Previous Improper Repair After Two Clogs
- Leaking Water Heater Claim Delayed Four Days, Reimbursement for Own Plumber Denied
- Reimbursement Refused for Plumber After First Contractor Could Not Fix Drain
- Dryer Repair Delayed Eight Days Then Denied as Improperly Installed
- Natural Gas Leak at Water Heater Denied Over Crawl Space Access
- Stainless Steel Range Hood Replaced With Cheap Painted Hood
- Plumbing Service Scheduling Ignored After-Work Request, Rude Supervisor Insisted on Access
- Charged $45 Fees Then Air Conditioner Repair Denied Over Dust and Maintenance
- Billed for Plumber Visit That Provided No Repair, Invoice Dispute Ignored
- Four-Week Wait for Oven Switch Repair or Credit Toward Installation Only
- Furnace Repair Left Cracked Heat Exchanger and Children Exposed to Carbon Monoxide
- Heat exchanger leaking carbon monoxide, warranty claim refused as pre-existing
- Pool equipment add-on coverage denied as pre-existing, refund refused
- Dishwasher, water heater and ductwork claims denied or unresolved
- Tankless water heater repair mishandled, reimbursement and cancellation disputes