Usacomplaints.com » Cars & Transport » Complaint / Review: FedEx Home Delivery - Delivery Driver Leaves Package by Garage Door, Blank Door Tag. #531352

Complaint / Review
FedEx Home Delivery
Delivery Driver Leaves Package by Garage Door, Blank Door Tag

FedEx Home Delivery: I will never use their service again, even if that means paying more to have an item shipped. What an incredibly unprofessional delivery system. Either these drivers are the laziest people on earth, or they hate their jobs and thereby punish customers with extremely poor service.

Today makes the third time FedEx has "chosen" to place my box in the driveway, literally in front of my garage door! Why can every other delivery service in the area find my huge front porch and front door, while FedEx drivers just toss my orders on the pavement? They never knock or ring the doorbell. My package was perishable, and had it gotten wet, the product would have been totally ruined. I'm surprised it wasn't stolen.

The final straw was the "door tag," which should have been hanging on my front door. Instead it was nicely taped to the top of the box, totally blank, as the driver filled in no information. I double checked my order online. In the details area showing my delivered order, the driver wrote, "Left at front door. Signature service not requested." FedEx, how about a total employee overhaul? I can't imagine how your company survives.


Offender: FedEx Home Delivery

Country: USA   State: Wisconsin   City: Green Bay

Category: Cars & Transport

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