I live in an apartment complex in south Charlotte, NC. I order a lot of computer parts and other items from many companies. I always specify "Do NOT USE FEDEX!" Of course, someone in a shipping department will ship through FedEx anyway. Here's the problem: FedEx doesn't deliver!
The FedEx driver will drive straight to the apartment complex's office and drop off any packages he has for delivery in the complex. He doesn't leave a note on your door or mailbox. That's how I know how he does things. Besides, I've never seen him drive around the parking lot. He leaves no notice at all.
UPS will bring a package to my apartment door, and if I'm not home (rarely), the driver will take it to the apartment complex office and leave a note on my door saying when he was here, at what time, and that he is going to leave it at the office. Excellent work ethic!
Now I know it is this particular FedEx driver who is too lazy to do his job. I know this because last week a different FedEx driver actually delivered my package to my apartment door. (I told him he needs to go to work for UPS.)
But the old driver is back now, so my next package, which was supposed to be delivered five days ago, was delivered to the front office again. I got it yesterday after checking the FedEx website and finding out it was showing as "delivered."
FedEx needs to fire the lazy driver they have servicing this area. And they need a "complaints" link on their website. But then of course they would be overwhelmed with complaints and maybe learn how to run a delivery service properly.
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