Usacomplaints.com » Cars & Transport » Complaint / Review: Best Buy - Would not honor store policy for preice comared item @ circuit city. #201737

Complaint / Review
Best Buy
Would not honor store policy for preice comared item @ circuit city

I purchase a audio stereo at best buy for $99.00.
The next week circuit city offered the same model number at the same price, but they also included free speakers.
I went to best buy and asked if they would include the speakers that circuit city offered - answer was NO - they would reduce a speaker that cost 80.00 by 20.— less = 60.00 additional dollars I would need to spend,
I went to circuit city and found that they had them in stock and would install them.

I went back and asked for the 45.00 that circuit city speakers were and was told again NO. Best buy would not honor their 10% if you find the same model elsewere on a refund.

I went to circuit city bought the same model and got the speakers, and went back to best buy and got a refund, and had the speakers that best buy would not supply or refund the amount. I got my 99 dolars and got the speakers with cirut city's help.

Best buy would rather lose the sale than to make it's customer happy with their own refund policy!


Offender: Best Buy

Country: USA   State: Florida   City: New Port Richey
Phone: 7275551212

Category: Cars & Transport

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