Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: The Great Steak And Potato Company - The Great Steak Refused Food and Refund. VERY Rude Employees. #248019

Complaint / Review
The Great Steak And Potato Company
The Great Steak Refused Food and Refund. VERY Rude Employees

I went to The Great Steak in the mall to get some dinner. First they charged me for a small fries (I ordered regular) which I didn't know until I was given my receipt AFTER I signed my charge receipt.
They waited and waited and did everything (including stand around and chit-chat with each other) but make my food (which takes maybe 3 minutes to prepare). After 13 minutes of waiting and seeing other people get their food, I requested a refund. They refused.
I kept waiting and asking, waiting and asking.
After 28 minutes of waiting and being subjected to rude behavior, I finally received my food.
I recommend never visiting this restaurant; I won't be going back. The decent food is not worth the unprofessional behavior and harassment I was subjected to in pursuit of dinner...


Offender: The Great Steak And Potato Company

Country: USA   State: Virginia   City: Lynchburg
Address: 3405 Candlers Mountain Road
Phone: 4345258901

Category: Cafes, Bars, Restaurants

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