On August 9th, I received 4 texts showing transactions for my debit card, the first was a $1,670.34, second for $252.02 and the third was $1,115.64 and the fourth was for $4.58 back to back. I immediately called and reported those charges as unauthorized and put a hold on my account. Three of these charges were for Air France in Paris and the fourth was for Tropicanexp in the U.S. I was told that the $4.58 charge was cancelled and would not be taken out of my account. I have a copy of my bank statement for that afternoon showing all of these charges. Now, those transactions that were showing as pending have disappeared and I have 6 charges to Air France in Paris, the first for $1,664.73, second $58.27, third $8.79, fourth $251.17, fifth $1,111.89 and the sixth for $38.92. Note: none of these amounts are the same as the original amounts and it caused an overdraft of $95.77 due to my $100.00 overdraft protection.
After the additional charges appeared, which I didn't even receive a text message for, I immediately tried to call customer service but, they were already closed so, I sent them a message regarding the change of charges. Something has not seemed right about any of this so, I started surfing the internet for complaints about Netspend and found that I am not the only one to have this issue.
Do not use Netspend!!!
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