Aaron's Sales and Lease in Parma, Ohio made 2 transactions against my account with Netspend; a debit card company. I reported the transactions as unauthorized and as not as advertised with them.
They first told me it would take 3 to 5 business days to get my money back. Now they are saying 20 business days.
At one point Aaron's had me convinced I was wrong; so confusing was the rhetoric on their part. After going over the terms of the leases I found that I was INDEED correct and these were unauthorized or not as advertised charges.
I have tried and tried to make Netspend understand that Aarons did not have permission to debit my card for over 300.00 on one chage and 160 on another charge. I demanded a signed slip with MY signature on it and it has not been forthcoming at all.
Instead of getting my money back and the charges being sent back to Aaron's; I am the one being treated with hostility and suspicion.
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