Usacomplaints.com » Business & Finance » Complaint / Review: PHH Mortgage - Loan Modification. #669120

Complaint / Review
PHH Mortgage
Loan Modification

PHH Mortgage is just a really shady and damaged business to cope with. After suffering me to get a refinance in September they explained that I want financing Change not really a refinance on my mortgage together which was at nearly 7%. With existing prices under 5% I simply wished to obtain the market price about the home. After I approached the Loan Modification group they stated the procedure might have a month or two. I posted my mortgage loan modification in August. After repeated calls they ultimately established they had anything in Sept. I named in most additional week to verify the document was still continue and was usually certain anything was still in and "under evaluation". Then I receieved a notice from PHH a few months later requesting extra information. I instantly delivered them the extra info after which after repetitive calls they established anything again was in and "under evaluation". After six months PHH named me and stated they required a brand new difficulty notice and updated info. Essentially I'd to begin around using the whole procedure. Therefore in January I delivered a brand new difficulty notice and all my paperwork over once more. Again I had been informed they'd anything simply to be informed per month later that I needed extra information. I named in most week and was usually informed anything was in also it was under evaluation and many affiliates actually explained they'd "advance" my document and just how they mightnot think it'd been happening such a long time. Lastly in March I get a notice threatening to fall my document from thought since I did not supply the correct paperwork for them. I once more named instantly and delivered exactly what was required in. I established with 3 various brokers that once more anything was in. Once more they requested to find out more. After 9 weeks of the I had been ultimately informed these were not able to use me, since I did not be eligible for HAMP, but they might currently evaluate it internally to get a change. A week later I had been informed the document isn't any longer under evaluation.

EXACTLY WHAT A TERRIBLE ENCOUNTER. I've never handled a lender that's therefore inexperienced and shady in my own life. They extended to operate me about and obtain me to deliver paperwork along with paperwork and offered me combined solutions about the telephone. I invested countless hours with this procedure as well as in the finish the end result was Nothing.


Offender: PHH Mortgage

Country: USA   State: New Jersey   City: Mt. Laurel

Category: Business & Finance

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