We've been attempting since December to maintain our house from being foreclosed. I've spent hours about the telephone obtaining the runaround from worker to worker who understand little or nothing about our consideration. It's BS to possess to contact the 800-number and not obtain the same individual!!! Aggravating!!! No body in the nearby department might help me! I had been informed in December to publish a difficulty notice combined with the required financial data. I'd initially approached the "HOPE" hotline plus they required all my data. A repetition from WF required me to deliver another info in and stated he'd function as one we'd be speaking with through the procedure. Desmond was his title... Exactly what a couple of BS, have not noticed a look from Desmond since that time...
Therefore, after distributing the info we ultimately obtain a notice from WF at the conclusion of Dec with "moretoreum" aggreement that people might create a Jan cost of $400, Feb cost of $400 after which a Goal cost of $14000 before they'd think about a mortgage loan modification for all of US!!! I named WF AGAIN to determine if there is anything we're able to do concerning the March cost due to program we-don't have that type of resources simply putting around (bankruptcy this past year...) The repetition explained in those days we're able to create the January and Feb funds after which CONTACT them before the March cost to create "preparations"... Therefore we closed the paperwork and created the very first two funds. I named at the conclusion of Feb to create our "preparations". The repetition particularly explained that used to do not need to help make the March cost because it had been folded in to the remainder of our mortgage and had been posted formally included in the mortgage loan modification procedure. I expected her several times, are you confident we-don't need to deliver you something for March, she said NO. I did so nevertheless need to deliver all our monetary data JUST AS BEFORE and also the difficulty notice, AGAIN.
I called several times to check on the standing of issues, learn how we were returning along on our 30-60 day evaluation. I had been usually advised it had been still in evaluation. I REQUESTED EVERY TIME-Do I have to create a Goal cost, are you certain??? No, that you don't was usually the response...
So fast-forward to Friday, April 10th. I contact to check on the standing, wishing to listen to great information when I discovered your day prior to the bankruptcy trustee had quit any curiosity so our last challenge keeping in mind our house was to obtain our mortgage altered with WF. The very first person to reply the telephone moves me to a different individual who informs me "oh You Are in FORECLOSURE!!!" WTF???
I'm surprised, what I-say??? They move me to still another individual, I am like what is happening we have accomplished all you've told us to. They move me for their choices division... Person #4 now. Some chilly, heartless, insensitive spirit who flat-out claims "You're in foreclosure since you didn't create the Goal cost." Exactly what the heck I-say? YOUR ORGANIZATION EXPLAINED TO NOT!!! I've been only supportive within the issue. "Iam sorry ma'am, I realize you are annoyed and Iam not attempting to claim with you." drones the b*tch. Annoyed?! Presently thereis an exaggeration! What do I actually do? I begin crying, I can't shed my home, we are attempting to get this to function! I believed the entire stage in financing change was to assist everybody?
Your house was available on the market going back 2 yrs, it's NOT offered. Why is WF believe they are likely to get something from it. Why don't you use the folks who wish to remain? WHO WISH TO perform anything out?
The droning broker explained we're able to contact the 800-number and find out if we be eligible for any mortgage adjustments... Ummm, hello, is not that what heck we have been performing going back six months???!!! You will have to publish a difficulty notice as well as your financial data... AGAIN!
WELLS FARGO LIES!!! The client support representatives LAY!!! The guide you along one route after which mess you around! I am am definitely, definitely enraged!!! It had been particularly a setback to see within the document that day that WF had created a massive revenue for fraction, REPORT profits... Simply messing us small people attempting to endure within this economy at this time.
If you should be attempting to remodel your mortgage be cautious!!! Don't allow them lay for you also!
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