Citi Mortage was approached by us in September to determine if we qualified for that Mortgage help plan. They informed us we did and informed us the total amount to start spending and never to pay anymore or less for 3 months to exhibit an power to spend. We were informed that it'd consider 6-8 months to complete the paperwork about the change. I submitted all of the required files which were required. First they dropped them. Then after not reading from their store for 4 weeks I approached them-and a diferrent individual was focusing on our material and he required extra files. Subsequently obviously it had been 2010 plus they required present files because it have been such a long time since I have submitted the very first versions. He then required extra files which was not shown about the initial box. Then I wound up finding on impairment. Therefore needed to submit extra files even though mortgage was exclusively in my own partners identify my files were subsequently extremely important. Named in after not reading an answer in the last group of documents and discovered that people had another new individual focusing on our box. At that time is was September and he ultimately stated he'd exactly what was required and delivered it to the ultimate procedure. We were informed within twenty four hours that people don't qualify and was adopted having a notice declaring that people had till the finish of the month to pay $9,000 in late charges and costs and also the harmony between your cost quantity and also the cost we were advised to pay for. Citi mortgage wouldn't negociate the costs or costs and established us on a cost strategy that's impaired us for that previous a few months and we've 3 more weeks togo and today our mortgage was offered to Selene Fund. Not getting excited about coping with them. I currently visit a descrepancy between your quantity that I settled and also the quantity the Selene displays as getting.
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