CCN alleges that a product was delivered to my home in January - Its late October and I'm just finding out about this.
A lady named Tawnee Lee sent an e-mail that stated the following:
I have attempted to contact you through the email address and phone number that is on file, I have been unsuccessful. If this debt is not paid today by 3pm mountain time, your account will be sold to a 3rd party collections agency and it will damage your report.
Tawnee Lee
CCN Collections Department
2375 East Camelback Road, 5th Floor
Phoenix, AZ 85016
602-348-2075
Hmm, odd that she 'attempted to contact me' through e-mail but sent an e-mail. Whatever. So I call her 1 minute after receiving the e-mail. No answer. Call 7 additional times. No answer. Finally send an e-mail asking who she was and what the product was. Set my phone on auto redial and after 10 more tries, she answers the phone. States that I received a product in January. Hmm, didn't know I did. I asked for the tracking number and she said 'you paid to have it expedited through USPS but they archive their records after 6 months so they may not be able to find it.' So I call the post office in Florida (shipping address) and in Houston (local address). No one can find the tracking number. I paid the balance because $50 is not worth dealing with these crooks but their business practices are unethical. Tawnee also stated that someone named Arturo tried calling/e-mailing me and I laughed then said 'hmm, well if he tried how did your e-mail come through?' She was a paid robot so I received an authorization number for my payment and let her know I would be reporting the company. Unethical behavior deserves to be punished. No one has any records of this product but I've had drama with closed accounts before so I'd rather pay it and move on... After warning everyone. Beware!
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