Our 86-year old father registered for providers with direct television plus they served themselves to his charge card for 500.00 he was therefore frusated using their support he terminated in 14 days. Being unsure of the however of 500.00 overcharge. N29.99 per month is nearly 600.00
Date: Friday, July 24 1:30 PM
From: DIRECTV Customer Support
To: [email protected]
Subject: RIP-OFF [Reference #: 090723-001121]
Topic
&
Rip-off
Conversation Thread
&
Reaction (Mabel Lyn V. - 100094647) - 07/24 10:30 AM
Dear Ms. Kathy,
Thanks for publishing. I am aware your problem concerning the costs in your dadis
DIRECTV consideration. I simply need one to realize that the your dad decided to register
For that support however disconnected it inside the contract interval therefore an earlier
Termination charge was charged.
Please realize that DIRECTV somewhat savings the buying price of gear and
Installment so we request clients to accept a development dedication of 12-24
Weeks efficient once they take and trigger support. I observe that you triggered
Gear on 05/04/09 and in those days your dad decided to a of
Development contract. Because the consideration was terminated the charge was billed.
To find out more on development agreements please visit our site at
Directv.com/contracts.
Continue, underneath the conditions of the DIRECTV Customer Contract, once the
DIRECTV company is terminated all exceptional costs are charged towards the approach to
Cost we actually have on document. The Client Contract can be obtained online at
Directv.com/contracts. Please see-the Payment Upon Cancellation area for
Extra information.
We've discovered that the costs we've charged are appropriate and legitimate. DIRECTV is
Not able to recognize your credit demand.
Thanks again for writing.
Truly,
Mabel Lyn V.
Staff ID #100094647
DIRECTV Customer Support
Catch-up to 14 activities each week this drop with NFL SUNDAY SOLUTION, available nowadays
At directv.com/nba.
Client (KATHY KATHY) - 07/23 July: 50 AM
Our 87-year old dad requested your providers, and didnt enjoy it, do to being
New to the new stations and all of the computeized programing. He had
Assistance for perhaps a week, i simply experienced his bills and you charged him
Nearly 500.00. It has to be wrong they didnt even give him a drive they
Employed their neiobors aged one. The bill is on 5/26/09 could you please bring your
Focus on this account and reimburst him... Joe lear 8473 monroe ave
Cincinnati ohio 45236... 513-793=1003
[&001:001815:33124&]
Legal Notice|Privacy Policy|Privacy|DoN't Call Policy|Corporate Info|Contact Us
©1997 Cincinnati Bell Inc. All rights reserved.
0 comments