Usacomplaints.com » TV & Radio » Complaint / Review: DirecTV - Cancellation Policy. #455142

Complaint / Review
DirecTV
Cancellation Policy

And so I have now been a DirecTV client on / off since 1997 and liked their support and development. Last May I visited an area Bestbuy and bought a DirecTV HD-DVR along with a DirecTV HD radio and settled nearly $400 for both. I got them house and mounted them myself, named DirecTV to trigger them-and was informed they would really like me to signal a-1 year contract for support. I decided when I was devoted to their development. A couple of months before, I had a need to reduce some additional spending and named DirecTV and decreased my development package. I requested the repetition before I created any modifications, when I experienced withit, might it influence my contract period day. He particularly explained that by no means wouldn't it influence it which my agreement was nearly up (in April).

Reduce to since I am shifting from my home and my new home includes a agreement with another organization. I called DirecTV to stop support and that I was informed the devices that I bought were a rent!!! Just how can they be considered a rent after I taken care of them??? After being used in some fool after which another, I eventually offered in and informed them I'd deliver them to where-ever they requested.

I then talked with another person to stop my support and also to my shock she explained that I had been under agreement which I'd 12 months quit!!! I turned on her. I told her the number of occasions and that I requested to consult with a boss. She explained that there is nothing they might or might do which I simply had a need to possibly spend the word charge or move the support. She stated that a-one year agreement is regular, nevertheless, should you subscribe to a HD bundle you're instantly placed on a-2 year contract. Just how can this be?

I'll never subscribe to DirecTV support again, they simply dropped quite a long time client and certainly will bad-mouth them to anybody and everybody that'll hear.

On The side note I subsequently called back and terminated support at my parents home aswell. I'm going to be damned when they get anymore money from me. FYI, Uverse from AT&T is just a significantly clearer image and it has greater functions and interface.


Offender: DirecTV

Country: USA   State: California

Category: TV & Radio

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