On January 27 I spoke with Karl from OCWEN Federal Bank (1-800-446-2936) 2:40pm (EST) to see what payment would be needed to catch up on my house payment. The amount he gave me was $808.60 left on the december as I had paid part of december payment earlier as requested. And for January the amount of $900.41 and then said $1,884.13, this would make you current!
On January 28 3:11 PM (eastern) I called OCWEN once more and spoke to (Flora) 1-800-446-2936 told her that (Karl) I spoke yesterday and asked if I could make a phone pay. She said "NO PROBLEM" Flora asked me for My Bank Routing Number and then account number, read them back to me and gave me the amount of $1,899.13 which included a phone pay charge of $9.00. I said this is correct and she said it would be posted this evening 1/28 and then gave me a CONFIRMATION #o to confirm that the payment was made.
In checking with MY bank OCWEN never withdrew the amount as they said they would.
Now when I try to call them they WILL NOT talk with me and they do an automatic telephone rollover dial to an Attorney's office and no one there answers either - just states that I am having foreclosure proceedings brought against me.
WHAT IS GOING ON??? After researching OCWEN website I find MANY MANY numerous similar complaints!!! How can OCWEN Federal Bank keep going unchecked and encure non founded legal charges against you!!! Please reply!!!
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