This company is a NIGHTMARE to people if they have a mortgage with them... Payments are due on 1st of each month... If not received by 2nd or 3rd they will call you two - three times A DAY! If you are 30 days late they will send a letter and add $75.00 process fee to your account, stating you are in default and that you have additional 30 days before they begin foreclosure... When i called to make a payment about 35days after due day... The person would not take payment till I would tell her why i was late... When i told her that i was self employed and that payment was late due to economical reasons because others had not paid me... And i asked her again if she would take payment... She said after she was through finding out her questions... I told her could not make current payment at this time but that I would like to make past due payment... Again she refused... She that i was in default and that house would go into foreclosure next month... I ask her several times if i could make payment - her response was always in a minute, you must make arrangements now to make your other payment and again said they had sent letter that my house was in foreclosure state... I finally told her that since she would not take payment... I would mail it and hung up... These folks don't want to work with you - they want you home!
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