This is the second time this year telecheck has declined one of my checks. Both times the funds were in the account. I called customer service and was told this was a random check.
She asked me if I was still at the store. I said "No", then I was told she would have to decline the check, because of the amount of activity on the account.
It seemed she was reading from a prepared response when she told me this. This checking account is a little over a month old. I pay my bills from this account and it is Christmas time.
This is an invasion of my privacy! She told me not to write checks for 6 days. I have been penalized when I have done nothing wrong. I just sent off my bills, this could cause me more problems.
The fund were in the accounts. She said she could not verify my funds.
If they cannot verify my funds, then they should not decline a check. Telecheck told me that I should call from a store if this happened again.
This is a rediculous request when it is five days before Christmas. I am sure all the customers waiting in line want to put up with that.
This is harrassment and a invasion of privacy on accounts that are not delinquent.
I would be glad to be apart of a class action lawsuit against what they are doing!
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