Usacomplaints.com » TV & Radio » Complaint / Review: Bright House - Internet and DVR Issues. #557287

Complaint / Review
Bright House
Internet and DVR Issues

I'd BH mounted at my home whenever we purchased in Winter Haven. All was okay for some time. The HD-DVR began falling the applications we'd put up to report the most popular shows. This is a regular issue, therefore we went the container back and changed it. We wound up carrying this out atleast three times. I finally asked for that boss. 20 minutes later he arrives. I describe my problem. He informs me they obtain gear from China, they truly are not accountable for how it works. "should you purchase a Toyota not anticipate it to operate?" I tell him. He does not wish to hear it. Therefore lastly I obtain a container that works for some time. Our child and her sweetheart arrived at view the Super Bowl around. (this past year) I've it saving so we are able to consume, and obtain treats and also have bathroom breaks. Well, the Television goes live and we can not rewind it. This occurs many times. The saving IS FINISHED. Thus. We skipped many great devices also it damages the overall game for all of US.

Immediately after Christmas we'd a home fireplace and needed to transfer to a rental. I can't-get FIOS and so Iam compelled to return with Vibrant House. Used to do not need to get this done, but I'd no option. They mounted full-service - telephone, web, and Television. Quickly the bat we've web connection problems. They come right out and focus on it. Your instant link IS EXTREMELY sporadic. It continues and off all day long and evening. To-date, six months today, they have been below at least 18 times. A week ago something technology worked for just two hours and discovered the wires were incorrect within the loft. Specified point visited Television, not the device. All was nicely for around per week, then we are back again to the sporadic contacts. Bright House deliver Soldier back out to change the modem. He experiences SIX hubs before he discovered one which worked. Recently that modem began the sporadic link. Nowadays Knights returns and informs me it had been good. While he leaves my boy is available in and informs me he is traditional. I capture the technology before he is able to take away. He returns in. He claims I have to obtain a wired telephone, the instant phone is my issue. He claims Bright Property HAS GONE OUT of hubs therefore he cannot trade it for me personally, and leaves. Therefore, I am back about the telephone worrying and also the group begins once more.

Also, Saturday my DVR continued the flash and that I skipped the 3rd quarter of the Super Bowl. We went to BH Mon AM and exchanged to get a new one. It'dnot fill development, so that they needed to deliver a technology out with a different one.

I can not delay to go back to my house and get fios again

Larry in Winter Haven, FL


Offender: Bright House

Country: USA   State: Florida   City: Winter Haven

Category: TV & Radio

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google