I wont get into all of the depth regarding times and quantity of telephone to Verizon technology. Help... Main point here, I Have gradually developed with FIOS support from Web, to Internet-TV, to triple-play. Because having FIOS triple-play, I am really quite happy with the QoS and stability of telephone (CONTAINERS/FTTP) and Television, but because have experienced only difficulty with my online sites. It's become totally unreliable. While it will function, throughput is ~8Mbs DL/~1.5Mbs UL. The thing is that many times daily all the pcs (wired and instant) in my own house shed Internet connection. To displace support I've to energy period the modem (Actiontec), then all results on track. Over numerous times, telephone calls, difficulty seats with Verzion, the initial router continues to be changed, then your ONT (Visual Ntwk Termina); mistakes have now been discovered about the point by distant Community Specialists, etc. Next would be to substitute the Cat-5E wire in the ONT towards the modem. This simply goes on and on. Finished I do want to explain is the fact that through this encounter I've arrived at understand that using the exclusion of some fairly respectful telephone repetitions and contractors, the entire control of issue solution at Verizon is pitiful. They've no idea of just how to correctly manage client problems. After I informed among the current customer support representatives. That I had been about the brink of shifting all my support back again to Comcast (thatis how annoying it has become), she snickered, and stated, "we-don't need one to do that!" to sum up, I'm amazed Verizon does not have a much better hold on customer support. This is actually the main discriminator in choosing numerous companies' triple-play choices. What is the because in getting FTTP and lightening quick-service whether it's unreliable. I am really near to time for Comcast.
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